Your Questions / FAQ

FAQ Compatibility

Which wheel size is compatible with the Teebike wheel?

FAQ Orders and deliveries

Local subsidies for the purchase of an electric bicycle

Compatibility FAQ

Do I have to change the wheel if I have a puncture?

Compatibility FAQ

Is the Teebike wheel compatible with a disc brake?

FAQ Features

How does the Teebike electric wheel work?

Compatibility FAQ

Can I attach a trailer to my bike with a Teebike wheel?

Compatibility FAQ

Is my old "half race" bike compatible with an electric wheel?

Compatibility FAQ

Can I still use the child seat on my luggage rack?

FAQ Compatibility

Is the Teebike electric bike kit compatible with my mountain bike, my VTC or my bicycle?

Compatibility FAQ

Is my Teebike wheel compatible with a tandem or cargo bike?

FAQ Features

What is the total weight of the wheel and battery?

Application FAQ

I have a new phone

FAQ Features

What happens when the engine is switched off?

Application FAQ

Can you connect several phones to the wheel?

FAQ Features

Do I need to make any special adjustments?

Application FAQ

Can my connected wheel work without a phone?

FAQ Battery

Does the charger work in my country?

Application FAQ

My wheel does not connect to the application...

FAQ Battery

The Teebike battery

FAQ Orders and deliveries

What are the delivery times?

FAQ Features

Why does the assistance not exceed 25km/h?

Orders and deliveries FAQ

What are the delivery costs?

FAQ Operating problems

My wheel does not work

FAQ Operating problems

How do I return my wheel?

FAQ Operating problems

My wheel is malfunctioning

FAQ Operating problems

What to do if the wheel does not work?

Battery FAQ

How many kilometres can I do?

FAQ Operating problems

I can't fit the wheel on my bike

Compatibility FAQ

What brakes should be used?

FAQ Orders and deliveries

What is the 14 Day Trial?