What should I do if the wheel does not work?
You should not have any difficulty connecting the wheel, but if you do, please contact us.
If the wheel has broken down, there are two options:
- We provide you with the address of a cycling shop nearby to fix it.
- If no cycling shop is available nearby, we will collect the wheel wherever you want and fix it directly in our workshop. The repairing process will not take more than 15 days. If it will need more than 15 days, we would offer you a replacement wheel while you wait for yours to be ready.