How do I return my wheel?
At Teebike, any customer who is not satisfied with the products ordered must be able to exercise his right of withdrawal, without giving any reason, without penalties and under the best conditions....
I can't fit the wheel on my bike
The Teebike electric wheel has been designed to be compatible with all bikes as long as you have 8.5 cm of width on your front fork. Despite this, if you have a...
What to do if the wheel does not work?
If you have difficulties in getting your wheel to work, contact us here and describe the problem. If the wheel breaks down, there are 2 possible procedures: We will provide you with a workshop where you can...
My wheel is malfunctioning
If you find that the wheel is not working properly or jerkily, you need to adjust the gyroscope of your wheel. To do this: Open the settings (top left of the screen)...
My wheel does not work
The Teebike electric wheel is designed to be ready for use as soon as you get on your bike. Sometimes, however, a reason or event occurs that prevents it from working as intended. What if...
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